HOW IT WORKS

A NEW PATIENT CALLS YOU

How We Can Help

• Verify patients’ benefits and determine the payer (e.g. medical or mental health carve-out)

• Determine any copay, coinsurance and deductible requirements

• Verify your network status

• Check pre-authorization requirements

FIRST PATIENT VISIT

How We Can Help

• Enter patient demographic and insurance information

• Record the services you provide

• Submit claims

• Track claims

• Follow-up with payers and resolve issues, if needed

• Post patient payments

INSURANCE PAYS YOU

How We Can Help

• Review and interpret EOBs and RAs

• Post insurance and patient payments

• Re-submit claims, if needed

• Generate patient statements

• Answer your patients’ billing questions

• Provide you with activity reports